Netflix Representative for German Customer Support

  • Company: Teleperformance Greece
  • Job Location: Greece - Athens
  • Date: June 30, 2022 09:46
  • Employment Type: Any
  • Experience: Any
  • Job Functions:

    Customer Service

Job summary

This is your chance to represent Netflix, while working in Teleperformance!
Are you a TV shows fan? Then this is for you! Our collaboration with Netflix gives you the chance to work within the international working environment provided by Teleperformance Greece, while enriching your career. How does this sound? Ready to join us?

Job description

We are hiring talents to join our Netflix team that supports German speaking Netflix subscribers, with responsibilities such as:

  • Communicating through chat & phone with subscribers
  • Answering how-to questions about payment
  • Troubleshooting streaming and content issues
  • Assisting subscribers with how-to questions & navigating on Netflix

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment – all at no cost to you)
  • Competitive monthly salary + 2 extra salaries per year
  • Private Health Insurance
  • Numerous benefits and discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 11.500 people from 109 nationalities.

Qualifications

Potential candidates should have:

  • Proficient knowledge of German
  • Fluency in English
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Being a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset!