German Client Care Specialist - Relocation Covered

  • Company: Speakit
  • Job Location: Athens - Greece
  • Date: November 13, 2019 15:28
  • Employment Type: permanent
  • Experience: Any
  • Job Functions:

    Customer Service

Job summary

First line Support/Customer care in German language mainly via Inbound Calls

Job description

Sie haben hervorragende Deutschkenntnisse und gute

Englischkenntnisse?

On behalf of our client we are looking for an enthusiastic & communicative Client Care Specialist to join a dynamic team  & represent one of the biggest multinational companies worldwide!

 Are your ready for your next adventure? If yes, we’d love to hear from you! 

 Click apply & get ready to fly!

 

 

What’s in for You:

  • Excellent salary (14 salaries per year)
  • First-class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call center company
  • Work in a vibrant and energetic Athens office wit at state of the art premises
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organized within the team (team events, excursions, themed parties, sporting events, etc

 

 

And of course, as promised… Relocation!!

  • Flight ticket to Greece
  • Cab fare from Athens Airport to your hotel
  • 2-week hotel accommodation
  • Assistance finding an apartment
  • Real estate fee covered by our company

Job qualifications

What you will need to Do: 

  • Act as the first point of contact for all the German-speaking customers
  • Responding promptly to customer inquiries
  • Processing orders,forms, applications & requests
  • Communicating & coordinating with colleagues as necessary
  • Identifying and assessing customers’ needs to achieve satisfaction

 

What we’re searching for:

  • Near-Native German Speaker
  • B2-level English skills
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively
  • Problem solving mindset

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